England

St Elmo Care HomeHampshire

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

St Elmo Care Home

St. Elmo, Gorley Road, Ringwood, BH24 1TH

01425472922

Care Type

Residential Care

Inspection date

6 February 2023

Provider

St. Elmo Care Ltd

Beds

23 beds

How this home compares nearby

Of 9 care homes for older people within 5 miles, 8 are rated higher by CQC, 1 is the same and none are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJan 2017
GoodSept 2019
Requires ImprovementApr 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home St. Elmo Care Ltd runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About St Elmo Care Home

St Elmo Care Home brings a sense of warmth and familiarity to residential care in Hampshire, offering older people a place where they can feel genuinely at home. The team here understands how significant this decision is for families, and that care extends beyond day-to-day needs to encompass comfort, dignity, and connection. If you are exploring care options in the area, St Elmo is a community worth getting to know.

This residential care home provides personal care to up to 23 older people, some living with dementia. The adapted building spans two floors with a passenger lift, communal areas for meals and activities, and was clean with no infection control concerns. Residents and relatives felt safe, with risks appropriately assessed and mitigated.

However, accidents and incidents were not always properly responded to, and lessons learned were not shared with staff to prevent recurrence. Medicines management raised safety concerns. The provider lacked full awareness of Mental Capacity Act responsibilities, and people were not consistently supported with maximum choice and control or in the least restrictive way.

Despite these issues, people's needs had been assessed and individual care plans developed to meet them.

Source: CQC inspection report, 4 April 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 23 places — this is not a vacancy count
Registration checked: Registered · BH24 1TH

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 4 April 2023. Latest inspection date recorded: 6 February 2023.

Safe: Requires improvement
Effective: Requires improvement
Caring: Requires improvement
Responsive: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read St Elmo Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting St Elmo Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Elmo Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Elmo Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees