Medihands Clifton

17 Bodley Road, New Malden, Surrey, KT3 5QD

02089493581

Care Type

Residential Care

Inspection date

25 May 2021

Provider

Mrs Jayashree Sawmynaden

Beds

14 beds

About Medihands Clifton

Medihands Clifton is a residential care home in Kingston upon Thames, providing personal care for people with mental health needs. Further detail on how the service performs against national standards is set out in the findings below.

Medihands Clifton provides personal care for up to 14 people requiring support with mental health needs. At inspection, 11 people were living at the home. The provider has strengthened how they monitor safety and quality of care, using systems to identify concerns and areas for improvement.

Medicines are stored securely in lockable cabinets and staff administer them safely according to prescriptions. Staff have completed training relevant to their roles and understand the different types of abuse that could affect residents, taking action to minimise these risks.

Source: CQC inspection report, 22 July 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · KT3 5QD

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 July 2021. Latest inspection date recorded: 25 May 2021.

Safe: Good
Effective: Good
CaringPublished 16 July 2019: Good
ResponsivePublished 16 July 2019: Good
Well-led: Good

Read Medihands Clifton's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Medihands Clifton, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Medihands Clifton, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Medihands Clifton's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees