HF Trust - Thetford Road

Thetford Road, New Malden, London, KT3 5DN

02083360134

Care Type

Residential Care

Inspection date

14 June 2023

Provider

HF Trust Limited

Beds

8 beds

About HF Trust - Thetford Road

HF Trust - Thetford Road is a residential care home in Kingston upon Thames, providing personal care and accommodation for adults with learning disabilities and autism. Details of the most recent CQC findings are set out below.

HF Trust - Thetford Road is a residential care home providing personal care to up to 8 people with learning disabilities and autism. At the time of inspection, all 8 available places were occupied. The service provides accommodation and support tailored to meet the individual needs of its residents.

Source: CQC inspection report, 17 August 2023

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · KT3 5DN

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 August 2023. Latest inspection date recorded: 14 June 2023.

Safe: Good
EffectivePublished 13 April 2019: Good
CaringPublished 13 April 2019: Good
ResponsivePublished 13 April 2019: Good
Well-led: Good

Read HF Trust - Thetford Road's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting HF Trust - Thetford Road, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit HF Trust - Thetford Road, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund HF Trust - Thetford Road's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees