Spring House

Spring House, Matford Road, Exeter, EX2 4PD

01392715550

Care Type

Nursing Care

Inspection date

16 August 2022

Provider

Elysium Healthcare No. 4 Limited

Beds

6 beds

Rating history

Requires ImprovementNov 2022

First inspected by CQC in 2022, rated Requires Improvement.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Elysium Healthcare No. 4 Limited, which runs 13 care homes in England: 1 rated Outstanding, 7 Good, 1 Requires Improvement, 1 Inadequate and 3 not yet rated.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Spring House

Spring House is a nursing care home in the beautiful county of Devon, offering residents a place to feel genuinely at home. The team there understands how important it is for families to feel confident and reassured when choosing care for a loved one. Devon's warm community spirit feels like a fitting backdrop for a home that puts the people living there at its heart.

Spring House provides personal care and support for six people with learning disabilities and/or autism, including those with associated sensory, communication and physical needs. The home features six single occupancy apartments with communal spaces designed to meet residents' needs. Staff encourage independence, giving people budgets to choose their own food.

One resident said, "It's exciting to get to pick my own food.

During inspection, inspectors observed positive interactions between people and staff, who treated residents with kindness and compassion. However, mental capacity assessments were not always carried out robustly to ensure people's safety, and risk assessments did not cover all identified issues. Staff supported people to have maximum choice and control of their lives using the least restrictive practices possible.

Source: CQC inspection report, 10 November 2022

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · EX2 4PD

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 10 November 2022. Latest inspection date recorded: 16 August 2022.

Safe: Requires improvement
Effective: Requires improvement
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Spring House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Spring House, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Spring House, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Spring House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees