Silverways Nursing Home

Silverways Nursing Home provides personal and nursing care for up to 61 people, with 41 residents at the time of inspection. The service supports older people across two floors in a residential setting, with specialist bathrooms and shared lounge and dining areas. People felt safe, with staff regularly assessing and monitoring risks while demonstrating good knowledge of individual residents' needs. Medicine management was safe and infection prevention measures were in place.

The home maintained adequate staffing levels with appropriately skilled staff, supported by robust recruitment processes. Residents were supported to have maximum choice and control over their lives, with staff using the least restrictive approaches in their best interests. Policies and systems throughout the service reflected this commitment to person-centred care.