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KingfishersHampshire

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Rated:OutstandingNursing

Kingfishers

The Meadows, New Milton, BH25 7FJ
01425626700
Care Type

Nursing Care

Inspection date

18 December 2019

Provider

Colten Care (2009) Limited

Beds

62 beds

How this home compares nearby

Of 29 care homes for older people within 5 miles, none are rated higher by CQC, 1 is the same and 28 are lower.

21 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodApr 2015
  2. OutstandingJun 2017
  3. OutstandingMar 2020

Improved from Good to Outstanding in 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Colten Care (2009) Limited, which runs 5 care homes in England: 2 rated Outstanding and 3 Good.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Kingfishers

Kingfishers is a nursing home in Hampshire, providing personal and nursing care to adults aged 18 and over. Further details from the Care Quality Commission's most recent inspection are set out below.

This residential care home provides personal and nursing care to 59 people aged 18 and over. People consistently reported feeling safe at the service and received outstanding, personalised care tailored to their individual needs. Staff demonstrated exceptional knowledge of residents and provided respectful, sensitive support that enabled people to live active lives with meaningful choice.

The home was particularly noted for delivering outstanding end of life care, ensuring people experienced comfortable and dignified deaths.

The provider maintained strong partnerships with health and social care specialists to implement best practice and continuously improve care standards. Staff benefited from proactive development opportunities that motivated them to provide quality service. The home had developed excellent connections with the local community and charities, creating strong ongoing relationships that supported both the service and residents in their engagement with wider community life.

Source: CQC inspection report, 17 March 2020

Specialist Care

Older peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
62 places — this is not a vacancy count
Registration checked
Registered · BH25 7FJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 17 March 2020. Latest inspection date recorded: 18 December 2019.

Safe
Good
Effective
Good
Caring
Good
Responsive
Outstanding
Well-led
Outstanding

Read Kingfishers's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kingfishers, consider asking...

  1. 1.How many qualified nurses are on duty overnight and at weekends?
  2. 2.How do you manage a resident's relationship with their GP and hospital team?
  3. 3.What is your approach when a resident's condition deteriorates quickly?
  4. 4.What additional charges apply beyond the weekly fee?
  5. 5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Kingfishers, look out for...

  1. 1.Is the nursing station visible and staffed, or hard to find?
  2. 2.Do staff respond promptly when a resident needs attention?
  3. 3.Are call bells answered quickly or left ringing?
  4. 4.Does the home feel calm or rushed and understaffed?
  5. 5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Kingfishers's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

The Meadows, New Milton, BH25 7FJ

CQC Logo

Kingfishers

CQC overall rating

Outstanding

Inspection date: 18 December 2019

View full inspection report
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