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Sheringham House
Residential Care
4 February 2025
Chartwell Care Services Limited
5 beds
Rating history
- Aug 2021
- Aug 2022
- Mar 2025
Improved from Requires Improvement to Good in 2022.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Chartwell Care Services Limited, which runs 5 care homes in England: 4 rated Good and 1 Requires Improvement.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Sheringham House
Sheringham House is a residential care home in Redbridge, providing accommodation and personal care for people with a learning disability. Details of the most recent CQC findings are set out below.
Sheringham House, in Redbridge, is a residential care home providing accommodation and personal care for up to five people with a learning disability. At the time of this assessment, two people were living there, each with their own bedroom and access to shared lounges, a kitchen and a garden.
The CQC found the home was performing well, with an overall rating of good. Inspectors found people felt safe, staff were trained and caring, risks and medicines were managed appropriately, and quality assurance systems supported a positive, open culture with continuous improvement.
Source: CQC assessment, 14 March 2025
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 5 places — this is not a vacancy count
- Registration checked
- Registered · IG3 8LQ
Registered care categories
Caring for adults under 65 yrs; Caring for children; Learning disabilities.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 14 March 2025. Assessment date recorded: 4 February 2025.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 14 March 2025. References to “we” mean CQC. It describes findings at that time.
This responsive assessment was carried out in response to concerns we received about people’s care and good governance. We carried out a site visit to the care home on 7th February 2025 as part of the assessment. This assessment was carried out by an assessor, an inspector and a regulatory coordinator. Assessment activity started on 3 February 2025 and ended on 28 February 2024. We looked at 10 quality statements as part of this assessment. Sheringham House is a residential care home providing accommodation with personal care for up to 5 people living with a learning disability. At the time of this assessment, 2 people were living at the service. People living in the home have their own bedrooms and there are shared communal spaces, including lounges, a kitchen and a garden area. We spoke with the home manager, 5 staff, 1 person living at the home and 2 relatives as part of this assessment. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Sheringham House, consider asking...
- 1.What happens if my relative's care needs increase significantly -- will they have to move?
- 2.How do you handle concerns or complaints from families?
- 3.What does the monthly fee cover and what will cost extra?
- 4.How do you keep families informed about their relative's day-to-day wellbeing?
- 5.What happens if my relative is unhappy here?
5 Things to Look For on Your Visit
When you visit Sheringham House, look out for...
- 1.Do staff greet residents by name and stop to chat?
- 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
- 3.Does the home smell fresh and feel clean without being clinical?
- 4.Do residents look comfortable and at ease, or anxious and withdrawn?
- 5.Does the manager answer your questions openly or deflect?
Could the NHS fund Sheringham House's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
32 Norfolk Road, Ilford, IG3 8LQ

Sheringham House
CQC overall rating
Assessment date: 4 February 2025
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