Eden Supported Services

72 Pembroke Road, Ilford, Essex, IG3 8PQ

02037378562

Care Type

Residential Care

Inspection date

18 September 2019

Provider

Eden Supported Services Ltd

Beds

4 beds

About Eden Supported Services

Eden Supported Services is a residential care home in Redbridge, supporting adults with learning disabilities. The findings below set out the CQC's most recent assessment of the service.

Eden Supported Services is a small residential care home providing personal and nursing care to people with learning disabilities aged 18 to 65. The service currently supports three people and can accommodate up to four residents.

The home is designed to enable people to live as full a life as possible with control, choice, and independence. Staff provide planned, person-centred support tailored to each individual's needs and aspirations, helping residents achieve meaningful outcomes and greater autonomy in their daily lives.

Source: CQC inspection report, 17 October 2019

Specialist Care

Learning disabilitiesMental healthPhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · IG3 8PQ

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 October 2019. Latest inspection date recorded: 18 September 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Eden Supported Services's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Eden Supported Services, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Eden Supported Services, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Eden Supported Services's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees