Sherborne Court Neurological Centre

The following is CQC's published account of its assessment, published 14 January 2026. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 13 November to 28 November 2025. The service is a residential care home providing support and nursing care to adults of all ages with neurological conditions including acquired brain injury. The home is registered for 39 people. At the time of our inspection there were 33 people living at the home.

The inspection was prompted by intelligence received by CQC about the risk of caring and support for people living at Sherborne Court Neurological Centre.

Some areas of the home were not safely maintained, including access to shared bathrooms. However, once identified, the provider acted to keep people safe from avoidable harm.

Care plans were appropriately tailored to individuals’ preferences and needs; however, some care records required more information to accurately document people’s engagement in decisions regarding their care.

All required health and safety checks were completed, and ongoing refurbishment plans for the building were in place. However, there were some concerns with the management of infection prevention and control (IPC).

There were sufficient staff deployed, who received the training and support they needed to carry out their roles effectively. Staff were observed to be kind, respectful, and attentive, with positive relationships evident between them and the people they supported.

Staff had a shared vision and culture based on listening and learning. The management team were visible; however, some staff did not feel they could raise concerns about the work environment and be listened to as they felt their job security would be compromised. Staff understood their roles and responsibilities.

Governance systems were in place but needed to be more robust in identifying risks to people. Audits needed analysing to identify any themes and trends to help support people

People and relatives knew how to give feedback and were confident the provider took it seriously and acted on it.