England

Shepley HouseStockport

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Shepley House

Eyam Road, Hazel grove, Stockport, Greater Manchester, SK7 6HP

01625874711

Care Type

Residential Care

Inspection date

18 July 2023

Provider

Borough Care Ltd

Beds

43 beds

How this home compares nearby

Of 56 care homes for older people within 5 miles, 39 are rated higher by CQC, 17 are the same and none are lower.

24 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJan 2017
GoodNov 2018
Requires ImprovementAug 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 3 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Borough Care Ltd, which runs 10 care homes in England: 7 rated Good and 3 Requires Improvement.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Shepley House

Shepley House is a residential care home in Stockport, offering a place where older people can feel genuinely at home. Families considering care for a loved one will find a setting that values comfort, dignity, and the importance of staying connected with the people who matter most. It can be a big decision, and understanding what a home is really like is an important first step.

Shepley House provides personal care to up to 43 older people and those living with dementia, with 38 people using the service at inspection. Systems to ensure people's safety were not always used effectively, and people's needs and risks were not always clearly identifiable in care records. Staff recruitment did not consistently follow safe recruitment policies, and feedback about staff visibility within the home was mixed.

Medicines were not managed in line with good practice regarding storage, and some medicines were being given covertly, hidden in food or drink.

Risk management details were not always clear in records, and documented care did not consistently demonstrate that assessed needs were being met. Accident and incident records were not always captured in oversight systems, though appropriate action was taken when issues were identified. The home maintained clean and tidy premises and encouraged visits from friends and family.

Source: CQC inspection report, 16 August 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 43 places — this is not a vacancy count
Registration checked: Registered · SK7 6HP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 16 August 2023. Latest inspection date recorded: 18 July 2023.

Safe: Requires improvement
EffectivePublished 1 November 2018: Good
CaringPublished 1 November 2018: Good
ResponsivePublished 1 November 2018: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Shepley House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Shepley House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Shepley House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Shepley House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees