Reinbek

Reinbek, in Stockport, is a residential care home providing personal care to older people with a range of conditions. It can support up to 46 people, with care delivered across four units, each with its own kitchenette, lounge and dining area. Overall the home is rated Good.

However, a targeted assessment prompted by concerns found breaches of regulation, as inspectors found people were not always supported in line with their needs, risks were not always effectively managed, and staffing levels were sometimes insufficient to meet needs promptly. People reported slow responses to call bells and inconsistent bathing choices, and some felt staff were not always respectful or easy to communicate with due to language barriers, though most felt safe and received good medical attention.