England

Hazeldene HouseKent

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential & Nursing

Hazeldene House

Romford Road, Pembury, Tunbridge Wells, Kent, TN2 4AY

01892823018

Care Type

Residential & Nursing Care

Inspection date

26 April 2022

Provider

Hazeldene House Ltd

Beds

78 beds

How this home compares nearby

Of 16 care homes for older people within 5 miles, none are rated higher by CQC, 12 are the same and 4 are lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMar 2016
InadequateJan 2019
Requires ImprovementJul 2019
GoodJun 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 4 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Hazeldene House Ltd runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hazeldene House

Hazeldene House in Kent offers both residential care and domiciliary support, combining nursing and personal care within one service. Full details from the Care Quality Commission's most recent inspection are set out below.

Hazeldene House accommodates up to 75 people across residential and domiciliary care services, supporting individuals with complex nursing needs and dementia. At inspection, 35 residents lived on-site in the care home while 41 people received care in their own homes on the premises under separate tenancy agreements. The service provides personal and nursing care tailored to each person's individual needs.

Source: CQC inspection report, 11 June 2022

Specialist Care

DementiaMental healthOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Community health care services - Nurses Agency only; Care home service with nursing; Care home service without nursing; Domiciliary care service; Supported living service
Registered capacity: 78 places — this is not a vacancy count
Registration checked: Registered · TN2 4AY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 June 2022. Latest inspection date recorded: 26 April 2022.

Safe: Good
Effective: Good
CaringPublished 9 July 2019: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Hazeldene House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hazeldene House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hazeldene House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hazeldene House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees