Scarborough House

Clubbs Lane, Wells-next-the-Sea, Norfolk, NR23 1DP

01328710309

Care Type

Residential Care

Inspection date

24 February 2021

Provider

Imperial Care Homes Limited

Beds

17 beds

How this home compares nearby

Of 6 care homes for older people within 10 miles, none are rated higher by CQC, 4 are the same and 2 are lower.

3 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2015
GoodMay 2017
GoodOct 2019

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Imperial Care Homes Limited, which runs 3 care homes in England: 3 rated Good.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Scarborough House

Scarborough House is a residential care home in Norfolk, providing personal care for older adults. Details of the Care Quality Commission's most recent findings are set out below.

Scarborough House provides 24-hour personal care accommodation for up to 17 people. During periods of restricted visits, staff implemented innovative approaches to maintain residents' contact with family and friends, including outdoor meeting spaces, window visits, and facilitated virtual conversations using phones and tablets. All staff completed both PCR and lateral flow tests to protect the people in their care, demonstrating a strong commitment to infection prevention and control measures that enabled the home to balance safety with residents' wellbeing and important personal relationships.

Source: CQC inspection report, 6 March 2021

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 17 places — this is not a vacancy count
Registration checked: Registered · NR23 1DP

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 October 2019. Latest inspection date recorded: 24 February 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Scarborough House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Scarborough House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Scarborough House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Scarborough House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees