Saresta and Serenade

Bromley Road, Elmstead Market, Colchester, Essex, CO7 7BX

01206593591

Care Type

Residential Care

Inspection date

7 February 2019

Provider

Maison Care Ltd

Beds

10 beds

Rating history

Requires ImprovementSept 2015
GoodAug 2016
GoodMar 2019

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Maison Care Ltd, which runs 4 care homes in England: 4 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Saresta and Serenade

Saresta and Serenade is a residential care home in Essex, providing personal care for people with complex needs. Details of the CQC's most recent findings are set out below.

Saresta and Serenade accommodates up to 10 people with complex needs, including learning disability and autistic spectrum disorder, across two adjoining bungalows. The service provides personal care designed around values of choice, promoting independence and inclusion, enabling people to live as ordinary a life as possible. One person lives in their own adapted self-contained annex.

During the inspection, staff demonstrated commitment to supporting residents' wellbeing and autonomy. The service creates an environment where people with learning disabilities and autism are supported to participate fully in community life and make choices about their care and daily activities.

Source: CQC inspection report, 13 March 2019

Specialist Care

Learning disabilitiesPhysical disabilitiesSensory impairmentsYounger adults

Practical details from the provider

Accommodation is in two five-bedroom bungalows, with a private rear garden, patio and gazebo area.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 10 places — this is not a vacancy count
Registration checked: Registered · CO7 7BX

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 13 March 2019. Latest inspection date recorded: 7 February 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Saresta and Serenade's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Saresta and Serenade, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Saresta and Serenade, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Saresta and Serenade's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees