Roby House Care Centre

Roby House Care Centre is a residential care home in Knowsley providing personal and nursing care to up to 55 people, including some living with dementia. The CQC rated the home Good overall. Inspectors found people were supported safely with eating and drinking, had detailed risk assessments and care plans, and received their medicines as prescribed, though some record-keeping around other care needs needed improvement.

Most families spoke positively about staff, describing them as kind and attentive, though one family raised concerns about missing belongings, personal preferences and dignity, which the registered manager agreed to address. Inspectors observed respectful, unhurried interactions and a relaxed atmosphere, with people encouraged to personalise their rooms and take part in activities.