Hillside Care Home

Hillside Avenue, Liverpool, Merseyside, L36 8DU

01514430271

Care Type

Nursing Care

Inspection date

12 September 2023

Provider

Qualia Care Limited

Beds

119 beds

How this home compares nearby

Of 64 care homes for older people within 5 miles, 1 is rated higher by CQC, 45 are the same and 18 are lower.

30 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

InadequateDec 2018
Requires ImprovementAug 2019
InadequateApr 2020
Requires ImprovementSept 2020
Requires ImprovementJul 2021
GoodMar 2023
GoodNov 2023

Improved from Requires Improvement to Good in 2023. CQC has rated this home 7 times since 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Qualia Care Limited, which runs 8 care homes in England: 5 rated Good and 3 Requires Improvement.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Hillside Care Home

Hillside Care Home is a nursing care home in Knowsley. Details of the Care Quality Commission's most recent findings are set out below.

Hillside Care Home accommodates up to 119 people requiring personal and nursing care across four separate units over two floors. At inspection, 72 people were using the service. Staff complete assessments of each person's needs and use the outcomes to develop individualised care plans that clearly set out people's needs and how they wish them to be met.

People's health and wellbeing are monitored in line with their care plans, with staff responding promptly to any changes. When required, the home makes prompt referrals to external health and social care professionals to support people's wellbeing.

Source: CQC inspection report, 2 November 2023

Specialist Care

DementiaMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 119 places — this is not a vacancy count
Registration checked: Registered · L36 8DU

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 November 2023. Latest inspection date recorded: 12 September 2023.

SafePublished 7 March 2023: Good
Effective: Good
Caring: Good
Responsive: Good
Well-ledPublished 7 March 2023: Good

Read Hillside Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hillside Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hillside Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hillside Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees