England

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Richmond Village Wood NortonWorcestershire

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Rated:Requires ImprovementNursing

Richmond Village Wood Norton

Evesham Road, Wood Norton, Evesham, Worcestershire, WR11 4TY

01386879399

Care Type

Nursing Care

Inspection date

2 February 2023

Provider

Richmond Villages Operations Limited

Beds

60 beds

How this home compares nearby

Of 10 care homes for older people within 5 miles, 9 are rated higher by CQC, none are the same and 1 is lower.

4 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2021
Requires ImprovementApr 2023

Rating dropped from Good to Requires Improvement in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Richmond Villages Operations Limited, which runs 10 care homes in England: 1 rated Outstanding, 7 Good and 2 Requires Improvement.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Richmond Village Wood Norton

Richmond Village Wood Norton brings a sense of warmth and community to the heart of Worcestershire, offering families a place where their loved ones can feel genuinely at home. The care home benefits from being part of a wider retirement village setting, which lends it a sociable, neighbourhood feel that many residents and their families find comforting. For those exploring nursing care options in the area, it represents a considered choice worth looking into.

Richmond Village Wood Norton is a purpose-built residential care home providing personal and nursing care to up to 60 people, with 50 residents at the time of inspection. The service supports younger and older people and those with dementia within an adapted building that forms part of a retirement community.

Governance systems were not effective in identifying and addressing safety issues, and the home failed to notify CQC of reportable events. Relatives expressed mixed views about the home's leadership, with some reporting poor communication.

Source: CQC inspection report, 14 April 2023

Specialist Care

DementiaOlder peopleYounger adults

Facilities & Amenities

Activities ProgrammeDining RoomLaundry ServiceCommunal Lounge

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · WR11 4TY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 14 April 2023. Latest inspection date recorded: 2 February 2023.

Safe: Requires improvement
EffectivePublished 19 May 2021: Good
CaringPublished 19 May 2021: Good
ResponsivePublished 19 May 2021: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Richmond Village Wood Norton's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Richmond Village Wood Norton, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Richmond Village Wood Norton, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Richmond Village Wood Norton's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees