Austen Court Care Home

Davies Road, Evesham, WR11 2FQ

01386425160

Care Type

Nursing Care

Inspection date

3 July 2023

Provider

Restful Homes (Worcestershire) Ltd.

Beds

69 beds

About Austen Court Care Home

Austen Court Care Home is a nursing home in Worcestershire, providing care for younger and older adults, including those with physical disabilities, sensory impairments, and dementia. Details of the most recent CQC inspection are set out below.

This nursing home provides personal and nursing care for up to 69 people, supporting younger and older residents with physical disabilities, sensory impairments, and dementia. The purpose-built facility spans three floors and was home to 64 people at the time of inspection.

Inspectors found that people were not consistently protected from infection risks, as staff did not always follow good hygiene practices in communal toilet and bathroom areas. The remainder of the home environment was clean, and staff appropriately used personal protective equipment in other settings to help prevent infections.

Source: CQC inspection report, 25 August 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Photographs of the home

Practical details from the provider

Bedroom suites have en-suite wet rooms.
Shared facilities include a hair and nail salon, dining rooms with Life Skills Kitchens, private dining, bar, café, library and conservatory.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 69 places — this is not a vacancy count
Registration checked: Registered · WR11 2FQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 August 2023. Latest inspection date recorded: 3 July 2023.

Safe: Requires improvement
Effective: Good
CaringPublished 25 March 2020: Good
ResponsivePublished 25 March 2020: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Austen Court Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Austen Court Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Austen Court Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Austen Court Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees