England

Rated:GoodResidential

Reuben Manor

654-656 Yarm Road, Eaglescliffe, Stockton-on-Tees, Cleveland, TS16 0DP

01642784189

Care Type

Residential Care

Inspection date

29 October 2020

Provider

Methodist Homes

Beds

83 beds

How this home compares nearby

Of 30 care homes for older people within 5 miles, 1 is rated higher by CQC, 25 are the same and 4 are lower.

22 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementDec 2019
GoodDec 2020

Improved from Requires Improvement to Good in 2020.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Methodist Homes, which runs 69 care homes in England: 6 rated Outstanding, 54 Good and 9 Requires Improvement.

Average care home fees in the North East: £897 a week for residential care and £1,164 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Reuben Manor

Reuben Manor is a residential care home in Stockton-on-Tees, offering accommodation and personal care, including support for people living with dementia. The CQC's most recent findings on the service are set out below.

Reuben Manor provides accommodation and personal care to 50 residents, some living with dementia, with capacity for up to 83 people in one large adapted building. Relatives praised the quality of care, particularly highlighting staff support during end-of-life care. One relative commented that staff were "exceptional" and that their loved one was "cared for beyond anything we could possibly hope for.

" Medicines were managed safely and the service had implemented improved processes for monitoring.

Source: CQC inspection report, 17 December 2020

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Facilities & Amenities

En-suite RoomsActivities ProgrammeCommunal LoungeDining RoomChapel

Photographs of the home

Practical details from the provider

The home has single en-suite bedrooms, shared lounges, a hair and beauty salon and landscaped gardens with patio areas.
Wheelchair access includes lifts to all floors.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 83 places — this is not a vacancy count
Registration checked: Registered · TS16 0DP

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 December 2020. Latest inspection date recorded: 29 October 2020.

Safe: Good
EffectivePublished 4 December 2019: Good
CaringPublished 4 December 2019: Good
ResponsivePublished 4 December 2019: Good
Well-led: Good

Read Reuben Manor's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Reuben Manor, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Reuben Manor, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Reuben Manor's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees