Queens Lodge

2-4 Goffs Park Road, Southgate, Crawley, West Sussex, RH11 8AY

01293510734

Care Type

Residential Care

Inspection date

5 February 2020

Provider

Outreach 3-Way

Beds

22 beds

Rating history

GoodMay 2015
GoodAug 2017
GoodMar 2020

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Outreach 3-Way, which runs 2 care homes in England: 2 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Queens Lodge

Queens Lodge is a residential care home in West Sussex, offering respite and longer-term support for people with autism, mental health issues and learning disabilities. Full details from the latest CQC findings appear below.

Queen's Lodge is a respite and residential service supporting up to 22 people with autism, mental health issues and learning disabilities. The service comprises two homes sharing a garden: Queens Lodge provides respite care for 12 people, while Southview accommodates ten people in longer-term placements. Residents have their own rooms and share communal spaces including kitchens, bathrooms and lounges.

Staff provide person-centred support that prioritises choice, control and independence for residents. People are kept safe through trained staff who conduct ongoing risk assessments and update support plans regularly. The service operates in line with best practice guidance, enabling people to live meaningful lives and achieve the best possible outcomes.

Source: CQC inspection report, 10 March 2020

Specialist Care

Learning disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 22 places — this is not a vacancy count
Registration checked: Registered · RH11 8AY

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 March 2020. Latest inspection date recorded: 5 February 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Queens Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Queens Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Queens Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Queens Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees