Priors Hall Care Home

Priors Hall provides personal care to up to 66 older people and people living with dementia, with 41 residents at the time of inspection. The home is led with a strong person-centred approach where staff and residents report feeling valued and supported. Leadership has implemented governance systems to identify risks and drive improvements, with regular reviews involving people and staff leading to ongoing enhancements in care quality.

The service supports residents to take positive risks that help them achieve greater independence and aspirations.

People are supported to take their medicines safely, with staff empowering residents to manage this independently where possible. Safety risks are assessed and mitigated appropriately. Staff demonstrate confidence in recognising potential signs of abuse and feel equipped to report concerns.

Professionals working with the home view it as well-led, and the overall culture encourages residents and staff to work together toward better outcomes.