Prinsted Care Home

Prinsted Lane, Emsworth, Hampshire, PO10 8HR

01243372024

Care Type

Nursing Care

Assessment date

22 August 2025

Provider

Springfield Health Services Limited

Beds

44 beds

About Prinsted Care Home

Prinsted Care Home is a nursing home in West Sussex, providing care for older people and people living with dementia. Further details from the most recent CQC assessment are set out below.

Prinsted Care Home provides residential and nursing care to older people and people living with dementia, supporting 38 people at the time of the assessment. The CQC found breaches relating to safe care and treatment and to governance, prompting a request for an action plan. Choking risks were not consistently managed, staff deployment left some people waiting too long, particularly at mealtimes, and oversight systems had not picked up these shortfalls.

Inspectors found people and relatives spoke warmly of staff, describing them as attentive and knowledgeable about individual needs. Medicines were managed safely and staff were well trained. However, some people felt unable to go out into the community when they wished, as staff were too stretched to support this.

Source: CQC assessment, 10 November 2025

Specialist Care

DementiaOlder people

Facilities & Amenities

GardenWiFiActivities ProgrammeHairdresserPhysiotherapyDining RoomCommunal Lounge

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 44 places — this is not a vacancy count
Registration checked: Registered · PO10 8HR

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 10 November 2025. Assessment date recorded: 22 August 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 10 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: Site visit 18 September 2025. Following the site visit we spoke with staff and received additional information from the registered manager on 25 September 2025. The service provides residential and nursing care to older people and people with dementia. At the time of this assessment there were 38 people living at the service.
We undertook this assessment in response to information of concern which we had received regarding the management of risks. We found breaches of regulation relating to safe care and treatment and good governance. People were not receiving consistent support to manage risks of choking. Staff deployment meant that some people were not receiving the support they needed in a timely way, including at mealtime and this had a negative impact on people’s dignity. Systems for oversight and governance had not identified the shortfalls we found.
Other risks to people were identified and managed, medicines were administered safely. Staff received the training and support they needed to be effective in their roles. We asked the registered manager to review risks of choking and following the assessment they provided assurances about the actions they had taken to ensure people’s safety.
We have asked the provider for an action plan in response to the concerns found at this assessment.

Safe: Requires Improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Prinsted Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Prinsted Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Prinsted Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Prinsted Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees