Prince Alfred Residential Care Home

Prince Alfred Residential Care Home provides accommodation and personal care for up to 50 people across two floors, with 36 people living there at the time of assessment. The CQC rated the home good overall, with an outstanding rating for how caring the service is. Inspectors found good risk management, safe staffing levels, and a strong learning culture among staff and leaders.

People and relatives said they felt safe and well cared for, praising the cleanliness of the environment and the attentiveness of staff. Safeguarding processes were in place and understood by staff, while governance systems were found to be robust. Staff said they felt able to raise concerns and be listened to.