England

Rated:GoodResidential

Primrose Villa Care Home

258-260 Preston Road, Standish, Wigan, Greater Manchester, WN6 0NY

01257421737

Care Type

Residential Care

Inspection date

15 March 2022

Provider

Diamond Healthcare Ltd

Beds

15 beds

How this home compares nearby

Of 42 care homes for older people within 5 miles, none are rated higher by CQC, 33 are the same and 9 are lower.

28 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

InadequateJul 2016
Requires ImprovementJan 2017
GoodMay 2018
Requires ImprovementJun 2019
Requires ImprovementNov 2020
GoodApr 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 6 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Diamond Healthcare Ltd runs in England.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Primrose Villa Care Home

Primrose Villa Care Home is a residential care home in Wigan, offering personal care and support to older people in an adapted building. Details of the most recent CQC findings are set out below.

Primrose Villa Care Home accommodates up to 15 people across two floors in the Standish area of Wigan, providing personal care and support in an adapted building with communal areas on the ground floor. Residents reported being happy at the home, with good choices offered and involvement in decisions about their care. The home monitors nutrition carefully, tracking residents' weight and taking prompt action if unplanned loss occurs.

Staff support residents in the least restrictive way possible while respecting their preferences for maximum independence.

The home maintains high standards through regular audits and monitoring tools to assess quality and safety, with action plans promptly addressed. Residents have access to healthcare services including GP visits and dental hygienist appointments. The environment is kept clean with effective infection control processes in place.

Staff feel well-supported in their roles, and residents praised the food provided and quantity available. Resident views are regularly sought through meetings and surveys to inform improvements.

Source: CQC inspection report, 6 April 2022

Specialist Care

DementiaOlder peopleYounger adults

Photographs of the home

Practical details from the provider

Residents can use the garden, with staff assistance available. An automatic lift and a ramp at the main entrance support access around the building.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 15 places — this is not a vacancy count
Registration checked: Registered · WN6 0NY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 April 2022. Latest inspection date recorded: 15 March 2022.

SafePublished 6 June 2019: Good
Effective: Good
CaringPublished 6 June 2019: Good
ResponsivePublished 6 June 2019: Good
Well-led: Good

Read Primrose Villa Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Primrose Villa Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Primrose Villa Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Primrose Villa Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees