Poppy Lodge Care Home

4 Drake Road, Westcliff On Sea, Essex, SS0 8LP

01702342793

Care Type

Residential Care

Assessment date

26 February 2024

Provider

Poppy Lodge Care Residential Homes Limited

Beds

16 beds

About Poppy Lodge Care Home

Poppy Lodge Care Home is a residential care home in Southend-on-Sea. Details of the Care Quality Commission's most recent findings are set out below.

Poppy Lodge Care Home provides accommodation and personal care for up to 16 people, some of whom are living with dementia or receiving end of life care. At the time of the assessment, 14 people were living at the home.

The CQC found the service was providing good standards of care overall, rating it Good. People living at the home gave positive feedback about the care and support they received, and inspectors found no significant concerns.

Source: CQC assessment, 3 July 2024

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 16 places — this is not a vacancy count
Registration checked: Registered · SS0 8LP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 3 July 2024. Assessment date recorded: 26 February 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 3 July 2024. References to “we” mean CQC. It describes findings at that time.

Poppy Lodge Care Home provides accommodation and personal care for up to 16 people some of whom may be living with dementia or receiving end of life care. At the time of our inspection 14 people were living at the service. The assessment took place on the 22 May 2024. We found the service was providing good standards of care and this is reflected in the rating of good.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Poppy Lodge Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Poppy Lodge Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Poppy Lodge Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Poppy Lodge Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees