England

Poplars Care HomeSouthampton

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Poplars Care Home

4 Glen Eyre Way, Bassett, Southampton, Hampshire, SO16 3GD

02380677831

Care Type

Residential Care

Inspection date

4 July 2022

Provider

Solent Healthcare Limited

Beds

14 beds

How this home compares nearby

Of 57 care homes for older people within 5 miles, 3 are rated higher by CQC, 45 are the same and 9 are lower.

32 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJan 2017
InadequateApr 2020
Requires ImprovementMay 2020
GoodJul 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 4 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Solent Healthcare Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Poplars Care Home

Poplars Care Home is a residential care home in Southampton, providing care for older people, including some living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

Poplars is a residential care home accommodating up to 14 older people, some living with dementia, in an adapted two-storey property in a residential area. At the time of inspection, all 14 beds were occupied.

Residents expressed satisfaction with their care, describing staff as good and noting that their friendly manner made a positive difference. Both residents and staff confirmed there were adequate staffing levels to meet people's needs. The provider had implemented measures to ensure the building was safe.

Source: CQC inspection report, 21 July 2022

Specialist Care

DementiaOlder people

Facilities & Amenities

En-suite RoomsGardenDining RoomActivities Programme

Practical details from the provider

The provider lists private en-suite rooms, accessible gardens and a communal dining area.

Published on the provider's website, checked 21 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · SO16 3GD

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 July 2022. Latest inspection date recorded: 4 July 2022.

Safe: Good
EffectivePublished 1 May 2020: Good
CaringPublished 1 May 2020: Good
ResponsivePublished 1 May 2020: Good
Well-led: Good

Read Poplars Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Poplars Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Poplars Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Poplars Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees