England

Brookvale HouseSouthampton

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Brookvale House

4 Brookvale Road, Portswood, Southampton, Hampshire, SO17 1QL

02380322541

Care Type

Residential Care

Inspection date

29 October 2020

Provider

Brookvale Care Homes Limited

Beds

35 beds

How this home compares nearby

Of 57 care homes for older people within 5 miles, 3 are rated higher by CQC, 45 are the same and 9 are lower.

53 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementMar 2017
GoodMay 2018

Improved from Requires Improvement to Good in 2018.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Brookvale Care Homes Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Brookvale House

Brookvale House is a residential care home in Southampton, providing accommodation for people living with dementia. The findings below set out what the Care Quality Commission most recently observed there.

Brookvale House accommodates up to 35 people living with dementia across two floors, with 31 residents during inspection. The home features communal areas including a music lounge, quiet sitting areas, television lounge, and dining room, alongside a landscaped garden designed for residents' use. Relatives described residents as safe and happy, reporting they felt comfortable raising complaints if needed.

Safeguarding and complaints procedures were established and accessible.

The home maintained robust cleaning systems with additional measures implemented to protect against Covid-19 risks. Staff spoke positively about the management structure and new manager in place.

Source: CQC inspection report, 10 December 2020

Specialist Care

DementiaMental healthOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · SO17 1QL

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 May 2018. Latest inspection date recorded: 29 October 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Brookvale House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Brookvale House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Brookvale House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Brookvale House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees