England

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Shaftesbury Rest HomeSouthampton

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Rated:GoodResidential

Shaftesbury Rest Home

49 Shaftesbury Avenue, Highfield, Southampton, Hampshire, SO17 1SE

02380584478

Care Type

Residential Care

Inspection date

9 March 2021

Provider

Mr & Mrs R C Northover

Beds

17 beds

How this home compares nearby

Of 57 care homes for older people within 5 miles, 3 are rated higher by CQC, 45 are the same and 9 are lower.

56 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

GoodSept 2015
GoodDec 2017

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Mr & Mrs R C Northover, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Shaftesbury Rest Home

Shaftesbury Rest Home is a residential care home in Southampton, providing accommodation and support for older people, including those living with dementia and other mental health conditions. Details from the most recent CQC inspection are set out below.

Shaftesbury Rest Home provides accommodation and care for older people living with dementia and other mental health conditions. At the time of inspection, 13 people were living at the service across two floors, accessible by lift and stairs. Outside space at the back of the home was available for residents to use.

The provider demonstrated good practice in working with families to arrange nominated visitors and facilitating garden visits for relatives. The service had chosen not to admit people into shared rooms, promoting social distancing and individual space for residents.

Source: CQC inspection report, 16 April 2021

Specialist Care

DementiaMental healthOlder people

Facilities & Amenities

Dining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 17 places — this is not a vacancy count
Registration checked: Registered · SO17 1SE

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 2 December 2017. Latest inspection date recorded: 9 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Shaftesbury Rest Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Shaftesbury Rest Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Shaftesbury Rest Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Shaftesbury Rest Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees