Pinewood Lodge

Oxhey Drive, Watford, Hertfordshire, WD19 7HR

02084217900

Care Type

Residential Care

Inspection date

22 May 2019

Provider

Quantum Care Limited

Beds

60 beds

About Pinewood Lodge

Pinewood Lodge is a residential care home in Hertfordshire, providing personal care support for older people. Further details on the CQC's most recent findings are set out below.

Pinewood Lodge accommodates 54 older people and provides residential care with personal care support. Residents report feeling safe and happy, with one person noting, "I do feel safe because carers are around. There is always somebody I can ask for help.

I am happy I moved here. " Staff demonstrate awareness of safeguarding responsibilities and are alert to reporting concerns. The home assesses risks to residents' wellbeing and implements appropriate measures to reduce identified risks.

Source: CQC inspection report, 11 June 2019

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · WD19 7HR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 11 June 2019. Latest inspection date recorded: 22 May 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Pinewood Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Pinewood Lodge, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Pinewood Lodge, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Pinewood Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees