Wisteria Lodge

24 Brookdene Avenue, Watford, Hertfordshire, WD19 4LF

01923350553

Care Type

Residential Care

Inspection date

15 September 2017

Provider

T Chan Wan Fong

Beds

4 beds

About Wisteria Lodge

Wisteria Lodge is a residential care home in Hertfordshire, offering personal care and accommodation for a small number of residents. Further details from the Care Quality Commission's most recent findings are set out below.

Wisteria Lodge provides residential accommodation and personal care for four people. Most residents are unable to communicate verbally, but staff support them using a range of communication aids including signing and interpreting body language to understand their needs and wishes. A relative confirmed they felt their family member was kept safe at the home.

The service maintains its good rating.

Source: CQC inspection report, 10 October 2017

Specialist Care

Learning disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · WD19 4LF

Registered care categories

Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 October 2017. Latest inspection date recorded: 15 September 2017.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Wisteria Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wisteria Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Wisteria Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Wisteria Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees