Haven Residential Care Home

Haven Residential Care Home provides accommodation and personal or nursing care for up to 30 people, with 29 residents living there at the time of inspection. The home offers a friendly, welcoming atmosphere where people have developed positive, trusting relationships with staff that help them feel safe. Robust systems are in place for safe medicine management, and risk assessments are person-centred and developed together with residents to maximise their choice and control over their lives.

Staff are skilled and knowledgeable, committed to supporting people to meet their identified goals and aspirations through meaningful and purposeful activities based on individual interests and outcomes. Communication between staff and other professionals is strong, with many examples of collaborative working observed during the inspection. Care is tailored to each person as an individual, ensuring they receive personalised support focused on their wellbeing and independence.