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Carlton House Residential Care HomeHarrow
Rated:GoodResidential

Carlton House Residential Care Home

2 The Avenue, Hatch End, Pinner, HA5 4EP
02084284316
Care Type

Residential Care

CQC rating published

6 December 2023

Provider

Carlton House Residential Care Home Limited

Beds

24 beds

About Carlton House Residential Care Home

Carlton House is a 24-bed residential care home situated in Hatch End, within the London borough of Harrow. The home provides care for older people, younger adults, and those living with dementia. Its location on The Avenue places it within a residential area of Pinner, with access to local amenities and services.

The home received a Good rating from the Care Quality Commission following its most recent inspection in December 2023. As a smaller residential facility, Carlton House offers personalised care within an intimate setting. The home is operated by Carlton House Residential Care Home Limited and delivers person-centred support across its three care specialisms.

Prospective residents and their families can expect care tailored to individual needs within this established community-based service.

Specialist Care

DementiaOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Carlton House Residential Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Carlton House Residential Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Carlton House Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

2 The Avenue, Hatch End, Pinner, HA5 4EP

CQC Logo

Carlton House Residential Care Home

CQC overall rating

Good

CQC rating published: 6 December 2023

View full inspection report
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