Pelton Grange Care Home

Front Street, Pelton, Chester Le Street, County Durham, DH2 1DD

01913701477

Care Type

Residential Care

Inspection date

28 January 2022

Provider

Hill Care 3 Limited

Beds

47 beds

About Pelton Grange Care Home

Pelton Grange Care Home is a residential care home in County Durham. The findings below set out the CQC's most recent observations of the service.

Pelton Grange Care Home provides residential care for up to 47 people, with 41 residents living there at the time of inspection. The home maintains comprehensive policies and procedures to manage risks associated with COVID-19, including specific protocols for people with positive diagnoses. Residents and their relatives are well supported in maintaining contact, with the home facilitating various visiting arrangements.

When in-person visits aren't possible—for instance if visitors test positive—the home uses technology such as online visiting. Garden and window visits are also made available to enable continued family connections.

Source: CQC inspection report, 15 February 2022

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 47 places — this is not a vacancy count
Registration checked: Registered · DH2 1DD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 July 2019. Latest inspection date recorded: 28 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Pelton Grange Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Pelton Grange Care Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Pelton Grange Care Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Pelton Grange Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees