Durham House Residential Care Home

Mains Park Road, Chester le Street, County Durham, DH3 3PU

01913871265

Care Type

Residential Care

Inspection date

26 November 2020

Provider

Premier Care Homes Limited

Beds

31 beds

About Durham House Residential Care Home

Durham House Residential Care Home is a residential care home in County Durham, offering personal care without nursing support to older adults, including people living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

Durham House Residential Care Home provides personal care to 18 people aged 65 and over, some of whom have dementia. The service has capacity for up to 31 people and does not provide nursing care. The home maintains high standards of cleanliness and hygiene, with housekeeping staff following a structured cleaning schedule that includes regular disinfection of high-touch areas such as door handles and switches.

The home follows national guidance for new admissions and ensures residents understand infection prevention and control measures relevant to their care.

Source: CQC inspection report, 20 January 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 31 places — this is not a vacancy count
Registration checked: Registered · DH3 3PU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 February 2020. Latest inspection date recorded: 26 November 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Durham House Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Durham House Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Durham House Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Durham House Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees