Park View Care Home

14 Ullet Road, Liverpool, Merseyside, L8 3SR

01512945679

Care Type

Nursing Care

Assessment date

2 June 2025

Provider

Park View Care Home (Liverpool) Limited

Beds

56 beds

About Park View Care Home

Park View Care Home is a nursing home in Liverpool, providing nursing and personal care to adults, including some people living with dementia. Full details of the CQC's most recent findings are set out below.

Park View Care Home provides nursing and personal care for up to 56 people, some living with dementia. The CQC found the service requires improvement, with breaches of four legal regulations covering governance, safe care and treatment, consent, and staffing. Medicines were not always managed safely, care records lacked personalisation, and staffing levels were not consistently sufficient to meet people's needs.

Inspectors found staff were generally kind and respectful, and people described feeling safe, though some said assistance could be slow and staff seemed stretched. A new manager and deputy had recently been appointed, but oversight systems remained weak and had missed opportunities to drive improvement. The provider has been asked to submit an action plan.

Source: CQC assessment, 16 September 2025

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Facilities & Amenities

Garden

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 56 places — this is not a vacancy count
Registration checked: Registered · L8 3SR

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 16 September 2025. Assessment date recorded: 2 June 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 16 September 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 10 June to 20 June 2025. Park View is a care home providing nursing and personal care for up to 56 people, some of whom are living with dementia. There were 54 people living in the home at the time of the assessment site visit. This assessment was initiated in response to concerns about staffing shortages, management issues, and a decline in the quality of care.
At our last inspection we found improvements were needed and the provider was in breach of 3 legal regulations in relation to good governance, people’s safety, and need for consent. At this assessment we found further improvements were required to, care records, staffing, infection prevention and control, medicines management, governance, and need for consent.
People did not always receive their medicines as prescribed. The providers’ quality assurance systems were not used effectively in identifying and addressing areas of improvement. Care plans and risk assessments lacked personalisation and did not always reflect people’s current needs.
Some staff had not completed the training required to meet people’s needs. For example, how to apply topical creams, and understanding mental capacity act (2005) and understanding deprivation of liberty and safeguards (DoLs). Safe staffing levels were not always maintained to meet people’s needs. However, staff knew people well and were respectful, kind and caring in their approaches.
The provider recently appointed a new manager and deputy manager, supported by regional directors. However, management and oversight systems were not robust, and opportunities to identify areas for improvement were missed. The provider responded to our findings and gave assurances they would take action to improve care quality and safety, including steps to reduce any immediate risks.
We found breaches of 4 legal regulations concerning governance, safe care and treatment, consent to care and staffing.
We have asked the provider for an action plan in response to the concerns found at this inspection.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Requires Improvement
Responsive: Requires Improvement
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Park View Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Park View Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Park View Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Park View Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees