Otterburn

Brandwood Park Road, Birmingham, West Midlands, B14 6QX

01214834440

Care Type

Nursing Care

Inspection date

18 January 2022

Provider

Otterburn Health Care Limited

Beds

30 beds

About Otterburn

Otterburn is a nursing care home in Birmingham, providing personal care and nursing support for adults with complex health and neurological needs. Full details of the latest CQC findings are set out below.

This purpose-built residential care home provides personal care and nursing for up to 30 people across three separate units: Otter, Fox and Squirrel. Each unit supports 10 people with complex health needs including rare forms of dementia, physical disabilities, mental health needs, and brain injury and neurological disorders. At the time of inspection, 24 people were living at the home.

Staff have access to an interactive bespoke app that provides guidance and information on wellbeing and alternative support resources available to them.

Source: CQC inspection report, 22 January 2022

Specialist Care

Mental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 30 places — this is not a vacancy count
Registration checked: Registered · B14 6QX

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 April 2019. Latest inspection date recorded: 18 January 2022.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Otterburn's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Otterburn, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Otterburn, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Otterburn's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees