Kensington House

Moundsley Hall Care Village, Walkers Heath Road, Birmingham, West Midlands, B38 0BL

01214333000

Care Type

Residential & Nursing Care

Inspection date

22 June 2021

Provider

Moundsley Hall Limited

Beds

45 beds

About Kensington House

Kensington House is a care home in Worcestershire offering both residential and nursing care to older people. Further details on how the service performs are set out in the CQC findings below.

Kensington House is a residential care home providing personal care to 24 people aged 65 and over, with capacity for up to 30 residents. At the time of inspection, nursing care was not being provided.

People were protected from the risk of abuse, with care staff trained to identify and report concerns appropriately. Staff had identified risks associated with residents' care and support and knew how to provide care safely. Residents received their medicines as needed, managed by care staff, with the provider maintaining controlled registers in line with best practice guidance.

Staffing levels were adequate to meet people's care and support needs.

Source: CQC inspection report, 28 July 2021

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 45 places — this is not a vacancy count
Registration checked: Registered · B38 0BL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 July 2021. Latest inspection date recorded: 22 June 2021.

Safe: Good
Effective: Good
CaringPublished 16 August 2019: Good
ResponsivePublished 16 August 2019: Good
Well-led: Good

Read Kensington House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Kensington House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Kensington House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Kensington House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees