The Manor Cottage

The Manor Cottage provides personal care for up to 27 older people across three floors, with 24 residents at the time of inspection. The service prioritises safety, with staff trained in safeguarding and equipped to protect residents from harm. Staffing levels are sufficient to meet residents' needs and keep people safe, with robust recruitment practices in place. A relative praised the staff, saying "The staff are amazing and should be proud of what they do to make residents and family feel so well looked after and safe," reflecting the care and attention residents experience at the home.