Orchard House Care Home

107 Money Bank, Wisbech, Cambridgeshire, PE13 2JF

01945578654

Care Type

Nursing Care

Inspection date

16 September 2020

Provider

RCH Care Homes Limited

Beds

67 beds

About Orchard House Care Home

Orchard House Care Home sits in the heart of Cambridgeshire, offering families a welcoming place where their loved ones can feel genuinely at home. The team here takes pride in creating a warm, caring environment that feels personal rather than clinical, with a real sense of community running through day-to-day life. For families exploring nursing care options in the area, Orchard House is a place worth getting to know.

Orchard House provides personal and nursing care to 47 people aged 65 and over, with capacity for up to 67 residents. Staffing levels in one area of the home were sometimes insufficient, putting people at risk of not receiving timely care. However, residents were happy with the home and the staff who care for them, feeling safe and supported.

Staff demonstrated knowledge of how to report potential harm, and the home actively assessed and reduced risks for residents. Equipment was available to help people maintain independence where possible. The provider conducted thorough recruitment checks before new staff members began work.

Source: CQC inspection report, 4 December 2020

Specialist Care

DementiaMental healthOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 67 places — this is not a vacancy count
Registration checked: Registered · PE13 2JF

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 4 December 2020. Latest inspection date recorded: 16 September 2020.

Safe: Requires improvement
EffectivePublished 19 November 2019: Requires improvement
CaringPublished 19 November 2019: Requires improvement
ResponsivePublished 19 November 2019: Requires improvement
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Caring: How do staff protect privacy, dignity and each person’s choices?
Responsive: How are care plans, activities and complaints adapted to each resident?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Orchard House Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Orchard House Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Orchard House Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Orchard House Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees