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Oliver CourtNorfolk

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Rated:GoodResidential

Oliver Court

Bath Hill Terrace, Great Yarmouth, Norfolk, NR30 2LF
01493332552
Care Type

Residential Care

Inspection date

12 September 2017

Provider

Oliver Court Limited

Beds

34 beds

Rating history

  1. GoodNov 2017

First inspected by CQC in 2017, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Oliver Court Limited runs in England.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Oliver Court

Oliver Court is a residential care home in Norfolk, providing accommodation and support for people with mental health support needs. Details of the CQC's most recent findings are set out below.

Oliver Court provides care and accommodation for up to 24 people with mental health support needs. At the time of inspection, the home was operating at full capacity with a registered manager in post.

Inspectors found that medicine management required improvement. Records of administered medicines were not always clear and accurate, and guidance for "as required" medicines needed clarification to ensure staff understood when to administer them. Storage of temperature-sensitive medicines also needed attention, as there was no designated fridge for these medications.

While the home provided activities through its staff, feedback indicated these did not always meet the individual or specialist needs of residents on a day-to-day basis.

Source: CQC inspection report, 7 November 2017

Specialist Care

Mental healthYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
34 places — this is not a vacancy count
Registration checked
Registered · NR30 2LF

Registered care categories

Caring for adults under 65 yrs; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 November 2017. Latest inspection date recorded: 12 September 2017.

Safe
Requires improvement
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Oliver Court's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Oliver Court, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Oliver Court, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Oliver Court's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Bath Hill Terrace, Great Yarmouth, Norfolk, NR30 2LF

CQC Logo

Oliver Court

CQC overall rating

Good

Inspection date: 12 September 2017

View full inspection report
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01493332552