Oaklands

Burgate Lane, Alpington, Norwich, NR14 7NP

07500085103

Care Type

Residential Care

CQC rating published

23 November 2019

Provider

Thera East Anglia

Beds

2 beds

Rating history

GoodNov 2019

First inspected by CQC in 2019, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Thera East Anglia, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Oaklands

Oaklands is a residential care home in Norfolk, offering short breaks and personal care for young adults with learning disabilities. Full details from the CQC's most recent inspection are set out below.

Oaklands provides short break residential care and personal care for young adults with learning disabilities. The service can accommodate up to two people overnight at a time, with nine people using the service regularly. At inspection, two people were staying at the service.

The home also operates a non-regulated day service on the same site for people using the short break provision.

The service is designed to enable people to live full lives and achieve the best possible outcomes. Staff support residents to maintain independence and participate in meaningful activities within the community.

Source: CQC inspection report, 23 November 2019

Specialist Care

Learning disabilitiesOlder peopleYounger adults

5 Questions to Ask on Your Visit

When visiting Oaklands, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Oaklands, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Oaklands's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees