Broadland View Care Home

147 Yarmouth Road, Thorpe St Andrew, Norwich, Norfolk, NR7 0SA

01603432050

Care Type

Residential Care

Inspection date

1 March 2023

Provider

Medicare Corporation Ltd

Beds

26 beds

Rating history

Requires ImprovementOct 2015
Requires ImprovementFeb 2017
Requires ImprovementJun 2017
GoodDec 2017
Requires ImprovementApr 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 5 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Medicare Corporation Ltd runs in England.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Broadland View Care Home

Broadland View Care Home brings a sense of warmth and familiarity to the heart of Norfolk, offering residential care in a setting where people can feel genuinely at home. The team there understands how much it means to families to find a place where their loved ones are treated with kindness and respect. For those exploring care options in Norfolk, Broadland View aims to provide a supportive and comfortable environment for older people.

This residential care home accommodates up to 26 older people, including those living with dementia, in a single adapted building. At inspection, 24 people were using the service. Residents and relatives provided positive feedback about the quality of care they received.

However, the inspection identified significant concerns regarding risk management and safeguarding practices. Safeguarding concerns had not consistently been referred to the local authority for investigation or reported to CQC. When safeguarding issues were identified by the provider, they did not always respond promptly, raising questions about the quality of leadership and provider oversight at the service.

Source: CQC inspection report, 28 April 2023

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilities

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 26 places — this is not a vacancy count
Registration checked: Registered · NR7 0SA

Registered care categories

Caring for adults over 65 yrs; Dementia; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 28 April 2023. Latest inspection date recorded: 1 March 2023.

Safe: Requires improvement
EffectivePublished 2 December 2017: Good
CaringPublished 2 December 2017: Good
ResponsivePublished 2 December 2017: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Broadland View Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Broadland View Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Broadland View Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Broadland View Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees