Oaklands Care Home

Oaklands Care Home accommodates up to 34 people requiring personal care, with 22 residents living there at the time of inspection. The home operates from one adapted building and has implemented robust systems to support family contact, including designated visiting areas with external access and Zoom calls for relatives unable to visit in person. The registered manager provides regular updates to families to maintain communication.

Staff follow clear protocols for using personal protective equipment, with appropriate signage throughout the home guiding correct procedures for putting on, removing and disposing of PPE. The home has introduced additional activities to support residents' wellbeing and prevent social isolation, demonstrating consideration for residents' broader needs during challenging periods.