Northcroft

Barrows Road, Cheddar, Somerset, BS27 3BD

01934744734

Care Type

Residential Care

Inspection date

12 October 2020

Provider

Orchard Vale Trust Limited

Beds

8 beds

Rating history

GoodJan 2017
GoodSept 2019
GoodOct 2020

Rated Good at every inspection since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Orchard Vale Trust Limited, which runs 4 care homes in England: 4 rated Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Northcroft

Northcroft is a residential care home in Somerset. Details of the CQC's most recent findings are set out below.

The service has implemented clear infection control procedures including temperature checks, hand sanitisation, and mask wearing for all staff and visitors. A visitor's code of conduct was developed and communicated to families, with a dedicated venue hired to facilitate social distancing during winter visits. The provider encouraged visitors and residents to bring their own food and drink.

Staff developed online activities called 'The Hive' offering Zumba, yoga and music sessions via Zoom, enabling family members to participate remotely. When people were unable to go on holiday due to risks, the service organised a creative alternative with camping, a barbecue, campfire and bar to provide entertainment and social connection.

Source: CQC inspection report, 28 October 2020

Specialist Care

Learning disabilities

Facilities & Amenities

En-suite Rooms

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · BS27 3BD

Registered care categories

Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 28 October 2020. Latest inspection date recorded: 12 October 2020.

SafePublished 4 September 2019: Good
EffectivePublished 4 September 2019: Good
CaringPublished 4 September 2019: Good
ResponsivePublished 4 September 2019: Good
Well-ledPublished 4 September 2019: Good

Read Northcroft's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Northcroft, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Northcroft, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Northcroft's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees