Newcroft

Heath Road, Locks Heath, Southampton, SO31 6PJ

01329280600

Care Type

Residential Care

Inspection date

4 February 2020

Provider

Hampshire County Council

Beds

8 beds

Rating history

GoodApr 2020

First inspected by CQC in 2020, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Hampshire County Council, which runs 19 care homes in England: 18 rated Good and 1 Requires Improvement.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Newcroft

Newcroft is a residential short break service in Hampshire, providing care for adults with learning disabilities, autism, physical disabilities and complex needs. Further detail on how the service performs can be found in the CQC findings below.

Newcroft is a short break service supporting approximately 70 adults annually who have learning disabilities, autistic spectrum disorders, physical disabilities, and complex needs. The service is registered to provide care for up to eight people at a time, though it had three people using it during inspection.

Staff demonstrated appropriate safeguarding practices, with the provider informing relevant authorities when concerns arose. The service maintains good standards of care and support for its users, ensuring vulnerable adults receive suitable accommodation and assistance tailored to their individual needs and circumstances.

Source: CQC inspection report, 22 April 2020

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · SO31 6PJ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 April 2020. Latest inspection date recorded: 4 February 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Newcroft's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Newcroft, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Newcroft, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Newcroft's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees