New Milton House Residential Care Home

New Milton House provides personal care to up to 39 older people and those living with dementia, with 36 residents at the time of inspection. The service operates from a purpose-built building designed to support residents' mobility and independence, with clear signage to aid orientation. People and relatives reported feeling safe and supported, with staff demonstrating kindness and respect throughout the home.

The home maintains safe medication management systems, with trained and competency-assessed staff handling all administrations. Staff receive regular training and supervision to ensure quality care practice. The environment is clean and well-maintained, and nutritional needs are carefully monitored with particular attention given to residents at risk of malnutrition.

Daily risks are regularly reviewed and acknowledged to maintain people's safety and wellbeing.