England

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New Milton House Residential Care HomeCheshire East

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

New Milton House Residential Care Home

Station Road, Alsager, Stoke On Trent, Staffordshire, ST7 2PB

01270874422

Care Type

Residential Care

Inspection date

28 April 2023

Provider

Croftwood Care UK Limited

Beds

39 beds

How this home compares nearby

Of 20 care homes for older people within 5 miles, none are rated higher by CQC, 14 are the same and 6 are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementJun 2018
Requires ImprovementMar 2019
Requires ImprovementNov 2020
GoodMay 2023

Improved from Requires Improvement to Good in 2023.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Croftwood Care UK Limited, which runs 19 care homes in England: 18 rated Good and 1 Requires Improvement.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About New Milton House Residential Care Home

New Milton House is a residential care home in Cheshire East, providing personal care for older people, including those living with dementia. Details of the most recent CQC inspection are set out below.

New Milton House provides personal care to up to 39 older people and those living with dementia, with 36 residents at the time of inspection. The service operates from a purpose-built building designed to support residents' mobility and independence, with clear signage to aid orientation. People and relatives reported feeling safe and supported, with staff demonstrating kindness and respect throughout the home.

The home maintains safe medication management systems, with trained and competency-assessed staff handling all administrations. Staff receive regular training and supervision to ensure quality care practice. The environment is clean and well-maintained, and nutritional needs are carefully monitored with particular attention given to residents at risk of malnutrition.

Daily risks are regularly reviewed and acknowledged to maintain people's safety and wellbeing.

Source: CQC inspection report, 20 May 2023

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 39 places — this is not a vacancy count
Registration checked: Registered · ST7 2PB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 May 2023. Latest inspection date recorded: 28 April 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read New Milton House Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting New Milton House Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit New Milton House Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund New Milton House Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees