NAS House

370 Bensham Lane, Thornton Heath, Croydon, Surrey, CR7 7EQ

02086843165

Care Type

Residential Care

Inspection date

19 May 2023

Provider

A Mungur

Beds

14 beds

About NAS House

NAS House is a residential care home in Croydon, providing personal care for people with mental health needs. Further details from the most recent CQC inspection are set out below.

NAS House provides personal care to up to 14 people with mental health needs, with 9 residents at the time of inspection. People felt safe at the service and had no concerns about their safety and wellbeing. Staff had received training in safeguarding and understood how to report concerns to relevant agencies.

The provider actively sought residents' views on how they wanted to be kept safe, and staff understood individual risks documented in people's records and the actions needed to manage them. Regular health and safety checks of the premises and equipment were conducted to ensure the environment remained safe.

Source: CQC inspection report, 9 June 2023

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 14 places — this is not a vacancy count
Registration checked: Registered · CR7 7EQ

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 June 2023. Latest inspection date recorded: 19 May 2023.

Safe: Good
EffectivePublished 31 March 2020: Good
CaringPublished 31 March 2020: Good
ResponsivePublished 31 March 2020: Good
Well-led: Good

Read NAS House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting NAS House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit NAS House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund NAS House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees