Mount Hall Care Home

Flash Lane, Bollington Cross, Macclesfield, Cheshire, SK10 5AQ

01625574177

Care Type

Nursing Care

Inspection date

12 January 2023

Provider

Bupa Care Homes (GL) Limited

Beds

33 beds

Rating history

GoodApr 2016
GoodApr 2018
Requires ImprovementJan 2019
GoodMar 2020
Requires ImprovementFeb 2023

Rating dropped from Good to Requires Improvement in 2023. CQC has rated this home 5 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Bupa Care Homes (GL) Limited, which runs 10 care homes in England: 9 rated Good and 1 Requires Improvement.

Average care home fees in the North West: £882 a week for residential care and £1,196 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Mount Hall Care Home

Mount Hall Care Home brings nursing care to the Cheshire East community, offering families a local option when finding the right support for a loved one. The team works to create a homely atmosphere where residents can feel comfortable and looked after. If you are exploring care options in the area, this guide aims to help you understand what Mount Hall has to offer.

Mount Hall Care Home provides personal and nursing care for up to 33 people across two floors. At the time of inspection, 28 people were living at the home.

Governance processes were not always effective in monitoring the service. While auditing tools were in place, they failed to identify some concerns found during the inspection. Systems existed to record and analyse incidents, but investigations were not always thorough.

Safeguarding concerns had not always been reported to the local authority, though the provider acted immediately when this was discussed, contacting the local authority's Safeguarding team for guidance. A safeguarding policy was in place and staff understood their roles within safeguarding.

Source: CQC inspection report, 24 February 2023

Specialist Care

DementiaLearning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 33 places — this is not a vacancy count
Registration checked: Registered · SK10 5AQ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 24 February 2023. Latest inspection date recorded: 12 January 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 4 March 2020: Good
ResponsivePublished 4 March 2020: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Mount Hall Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Mount Hall Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Mount Hall Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Mount Hall Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees