Mill Lane Nursing and Residential Home

Mill Lane is a residential care home supporting up to 30 people, including older adults and those living with dementia. The service operates from an adapted building with a newly appointed manager overseeing 22 residents at the time of inspection. The manager and provider have established systems to monitor and assess the quality of care, actively seeking feedback from residents to drive continuous improvement. Staff respond to incidents and accidents through analysis and learning to prevent future risks. The home maintains safeguarding systems designed to reduce risks of abuse and harm through assessment and monitoring.