Hallmark Bucklesham Grange Luxury Care Home

141 Bucklesham Road, Purdis Farm, Ipswich, Suffolk, IP3 8UB

01473237338

Care Type

Nursing Care

Inspection date

28 February 2020

Provider

Hallmark Care Homes (Ipswich) Limited

Beds

57 beds

About Hallmark Bucklesham Grange Luxury Care Home

Hallmark Bucklesham Grange is a nursing care home in Suffolk. Details of the CQC's most recent findings are set out below.

Bucklesham Grange provides accommodation and nursing care for up to 57 people, some living with dementia, in a purpose-built two-story facility. At the time of the inspection, 52 people were living in the home. Inspectors recommended improvements to staffing arrangements, noting that staff were not adequately deployed during busy times and instances occurred where people were left unattended in communal areas.

Senior management confirmed they would undertake an immediate review of staffing levels.

People's medicines were administered as prescribed by staff. The home maintained clean facilities, and staff had completed training.

Source: CQC inspection report, 10 April 2020

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 57 places — this is not a vacancy count
Registration checked: Registered · IP3 8UB

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 10 April 2020. Latest inspection date recorded: 28 February 2020.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Hallmark Bucklesham Grange Luxury Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hallmark Bucklesham Grange Luxury Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hallmark Bucklesham Grange Luxury Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hallmark Bucklesham Grange Luxury Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees